This Privacy Policy explains how Tamperline.us LLC ("Tamperline", "we", "our", or "us") collects, uses, stores, and protects personal information when you use our website, brewery management platform, and related services (collectively, the "Services").
This policy also explains your privacy rights and how applicable data protection laws protect you, including: GDPR, UK GDPR, CCPA, and other applicable global privacy and data protection regulations.
1. Data Controller
2. Personal Data We Collect
2.1 Information You Provide to Us
- Name
- Email address
- Phone number
- Business or company information
- Login credentials
- Billing and subscription details
- Customer support communications
- Data uploaded or entered into the platform
2.2 Information Collected Automatically
- IP address
- Approximate geographic location
- Browser type and version
- Device type and operating system
- Usage activity and feature interaction logs
- Access timestamps
- Cookies and tracking identifiers
2.3 Payment Information
Tamperline.us does not store or process payment card details directly. Payments are securely processed by third-party billing and payment providers that support our subscription workflow.
We may receive limited transaction information including payment status, subscription plan, transaction ID, and billing period for billing, subscription management, and financial recordkeeping.
3. Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal data under the following lawful bases:
- Contractual Necessity: To provide and operate the Services you request
- Legitimate Interests: To improve our platform, prevent fraud, and ensure security
- Legal Obligations: To comply with financial, tax, or regulatory requirements
- User Consent: Where required for certain features or marketing communications
4. How We Use Your Information
We use the personal information we collect to:
- Provide, operate, and maintain the Services
- Manage user accounts and authentication
- Process payments and manage subscriptions
- Send service notifications and account updates
- Provide service alerts such as booking confirmations and account notices
- Provide customer support
- Detect fraud, abuse, or unauthorized access
- Improve platform performance and user experience
- Comply with legal and regulatory requirements
5. Customer Data in the Platform (CRM Data)
Tamperline.us acts as a data processor for operational data entered into the platform.
This may include:
- Brewing recipes
- Batch logs
- Inventory records
- Supplier information
- Customer bookings
- Production schedules
We treat all such data as confidential. Tamperline.us does not sell or share proprietary production data with other users or third parties except where required by law.
Users may export their data at any time via their account dashboard in JSON format.
We access platform data only when you request technical support, when required to maintain system functionality, or when required by law.
7. Subprocessors
To operate the Services, Tamperline.us may use the following categories of subprocessors:
- Application hosting and database providers
- Payment and billing providers
- Email delivery services
- Operational monitoring and maintenance tools
- Customer support tools
These subprocessors process data only for the purposes of providing the Services.
8. International Data Transfers
Your information may be processed in countries outside your own, including the United States. Where international data transfers occur, we use safeguards such as:
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other legally approved transfer mechanisms
10. Data Retention
We retain personal data only for as long as necessary to provide the Services.
Active Accounts
Personal data is retained while your subscription remains active.
Deleted Accounts
Personal data is removed within a reasonable period after account closure, subject to legal, operational, and billing record requirements.
Legal Retention Requirements
Certain financial records may be retained for up to 7 years to comply with tax or accounting laws.
11. How We Protect Your Information
We implement industry-standard security measures including:
- Password hashing and authenticated API access
- Protected account-specific routes and billing actions
- Managed hosting and operational service providers
- Reasonable safeguards for configuration and application access
- Ongoing maintenance and security reviews as the platform evolves
- Incident response and breach notification procedures
12. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data
- Right to Data Portability: Export your data in a machine-readable format
- Right to Object: Object to certain types of data processing
- Right to Restrict Processing: Request limitations on how your data is used
13. Children's Privacy
The Services are not intended for individuals under 18 years of age. Tamperline.us does not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When updates occur, the Last updated date will be revised, and significant changes may be communicated via email or service notifications.
Continued use of the Services after updates indicates acceptance of the revised policy.
15. Contact Us
If you have questions about this Privacy Policy or your privacy rights, contact: